Once in American Samoa, TALOFAPASS requires travelers to check-in via their mobile device or computer when in quarantine. You will need to make sure your location services are enabled.  Check the instructions below that correspond to the device(s) you have:


Android devices

  1. Swipe down from the top of the screen. 
  2. Touch and hold Location . If you don't find Location :
    1. Tap Edit or Settings .
    2. Drag Location  into your Quick Settings.

Tip: If these steps don’t work for you, get help from your device manufacturer: https://support.google.com/android/answer/3094742

IOS devices (iphone, ipad, etc)

IOS requires two steps to enable Location services, see below:

  1. Go to Settings > Privacy > Location Services.

  2. Make sure that Location Services is on.

  3. Scroll down to find the app Safari.
    • Tap the app and select an option:
      • Never: Prevents access to Location Services information.
      • Ask Next Time: This allows you to choose Always While Using App, Allow Once, or Don't Allow.
      • While Using the App: Allows access to Location Services only when the app or one of its features is visible on screen. If an app is set to While Using the App, you might see your status bar turn blue with a message that an app is actively using your location. 
      • Always: Allows access to your location even when the app is in the background.

From here, apps should provide an explanation of how the app will use your location information. Some apps might offer only two options.

Windows devices

  1. Go to Start   > Settings  
  2. Choose Privacy option
  3. Choose Location

  1. If your location is set to on you will see the settings below.  If they are not on, click Change and turn on location


  1. On your Mac, choose Apple menu  > System Preferences, click Security & Privacy, then click Privacy.

    If the lock at the bottom left is locked , click it to unlock the preference pane.

  2. Click Location Services on the left.

  3. Select Enable Location Services, then select Find My in the list of apps.

    If you don’t see Find My, go to System Services in the list of apps, click Details, then select Find My Mac.